Return & Exchange Policy

At M’ALIAH, we want you to love your purchase. If something isn’t quite right, we’re here to help.

Eligibility

  • Items can be exchanged or returned within 7 days of receiving your order.
  • Items must be unworn, unused, unwashed, and in their original packaging with all tags still attached.
  • Items that show signs of wear, makeup stains, perfume, or damage caused after receipt are not eligible for return or exchange.
  • Sale items / Discounted items are final sale and cannot be returned or exchanged.

Exchange Process
1. Contact us at care@maliah.shop with your order number and the item you’d like to exchange.
2. Once approved, we will arrange a courier pickup.
3. The exchange shipping fee is paid by the customer.

Defective / Wrong Item Received
If you receive a damaged, defective, or incorrect item, please contact us within 24–48 hours of delivery with photos. We will resolve the issue immediately.

For assistance, contact us:
Care@maliah.shop